<transcy>Refund policy</transcy>

RETURN

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To make a return, you must show us a receipt or proof of purchase.


Refunds (if applicable)


Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)


If you have not yet received your refund, please check your bank account again first.
Then contact your credit card issuing entity, as there might be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after doing all of these steps you still have not received your refund, please contact us at galinacreations@gmail.com.

Sale items (if applicable)


Only regular priced items can be refunded. Unfortunately, sale items are not refundable.

Exchanges ( if applicable)


We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an e-mail to galinacreations@gmail.com and send us your item to: 33 allée de bellevue, voreppe, ARA, 38340, France.

Gifts


If the returned item was identified as a gift during purchase and was sent to you directly, you will receive a gift credit of a value equal to that of your return. Once we have received the returned item, a gift certificate will be mailed to you.

If the item was not identified as a gift when purchased, or if the giver of the gift preferred to receive the item first and give it to you later, we will issue a refund to giver of the gift and he will know you returned the item.

Shipping


To return a product, you must mail it to: 33 allée de bellevue, voreppe, ARA, 38340, France.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from it.

En Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued over $ 75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive your returned item.